Reviews
CCS is an awesome company! This is the 3rd time I've used them. Each time I had a return call in no less than 15 minutes. This time I came home to no heat-Nick was out in the promised time scheduled -fixed my problem-explained to me why my heater wasn't working properly and showed me the part that had to be fixed.They are ALWAYS very nice , courteous and respectful of customers time and houses. I appreciate a company who actually returns your call promptly or actually at all ! Do not waste your time calling other companies-call Creative Comfort Solutions ! They will come through for you ! ????
Was very impressed with the professionalism quality and efficiency of the tech.
These guys did a great job! Neat, professional, respectful, and accommodating to our requests and needs. We'd definitely recommend and use them again.
Called just before 7am on a day that we were expecting a blizzard. Heat was not working. Responses were rapid, professional, and our heating issue was resolved by 2pm the same day. Will absolutely use them again
Couldn't ask for better customer service. Nicole is such a pleasure to speak with and I had a tech (
Creative comfort showed up within two hours of me calling when our heater crapped out on us on a cold day! They identified and resolved the issue within 10 minutes and were very reasonably priced.
The technician who came out to our home was on a mission. We have a lingering issue with a bathroom wall that, for lack of a better short description, bleeds. Only one section of the wall in our second floor bathroom (no windows) randomly sweats (condensation) and is damaging and discoloring the wall, something out of a horror movie set. Once the technician saw the damages it was he who made a similar joke about how scary looking it is. Anyhow, he proceeded to traverse the stairs in our home, from basement to third floor, repeatedly as though he was training for a triathlon. What he was doing, which he later described, was mapping out where all the ducts were behind the walls. He explained everything to me as to where they were and how it didn't seem possible that the damages were being caused by a duct. Unfortunately, the wall remains possessed. We were supposed to received a follow up visit for them to take the wall down and confirm there were no ducts but this didn't happen. We agreed in advance that we would pay for that service, regardless of duct work present or not, knowing that the wall is coming down regardless. We would just would have rather had a professional do it than us. Great service from the technician. Not so great follow up after the visit.
610-957-5080