Reviews
Great customer service
Love these guys. They come, clean everything out, install filters, don't gauge you or try to upsell. They proactively reach out to you the following year by email. Essentially, they make everything easy for you. Highly recommend.
1 Year Later: still using them and just referred to my daughter.
I have been a customer for almost 10 years now and have been impressed with their honesty and integrity - so rare these days! They are not just "selling stuff", they actually provide customer service. Great company.
Need a company that: does great work for a fair price; stands behind their work; has knowledgeable, friendly technicians? Then give Creative Comfort Solutions a call.
I had my heater serviced by Mike who did a great job and gave me a heads up about the age of the heater will be replacing it in the next year .I have delt with Creative Comfort Soulutions in the past always 5 star I highly recommend them
I started working with Creative Comfort in 2012 when they installed an air conditioning system in my 1930s home. I've continued to use them over the past 12 years to service and maintain the system, and have also hired them to service my furnace every year. The reason I chose Creative Comfort over larger competitors, and the reason I continue to work with them today, is their commitment to service and customer satisfaction. When my system was first installed, I had a bunch of questions, and no matter when I called, their staff was always courteous and responsive (in one case, even breaking away from a kickball game to help me during an unseasonably hot weekend). Over the years, their team has grown, but their commitment to customer service hasn't wavered. Nicole makes the process of scheduling annual services a breeze. Appointment windows are reasonable (no more than 2 hours), and communication is superb (regular texts letting you know when the technician is scheduled to arrive). Technicians are friendly, professional and incredibly knowledgeable. Time is allotted after every appointment to explain the service, offer recommendations and answer questions. And, whenever unexpected things happen (and invariably they do), founder, Russell Notte, makes sure that concerns are addressed, and issues are resolved. Creative Comfort continues to exceed my expectations, and, truly, I can't recommend them highly enough!
I have had Creative Comfort Solutions to maintain my furnace and A/C for over 5 years now. The ladies that answer the phone are always pleasant and polite. The technicians that do the maintenance are clean cut and are always polite and friendly. I definitely would recommend them to anyone.
Professional and punctual. They cover their shoes prior to entering the house and are communicative as to what they find. Been using them for years and they are tops.
so glad I got the new AC/heating unit installed.
610-957-5080