HVAC Service Plans and Maintenance Agreements

A Full Service Agreement is the best option to extend the life of your system while eliminating the possibility of untimely expensive repair bills.

Creative Comfort’s Full Service Agreement means 4 things:

• Full parts and labor coverage, and no service charge to come out.
• Emergency service, which allows customers to call at any time, any day of the year. Our technicians will respond quickly, and you’ll never be charged for overtime.
• Top priority over customers without a Service Plan.
• 21 Point Preventive maintenance inspections that keep your equipment operating safely and efficiently every season.

We also offer a Maintenance Agreement which will keep your investment operating safely and efficiently every season and also includes a few perks.

• 15% Discount on repairs (parts and labor) & diagnostic fee waived (regularly $49).
• Emergency service, which allows customers to call at any time, any day of the year. Our technicians will respond quickly, and you’ll never be charged for overtime.
• Top priority over customers without a Service Plan.
• 21 Point Preventative maintenance inspections that keep your equipment operating safely and efficiently every season.

The Preventive maintenance inspection is required to maintain the manufacturer’s original warranty. The inspection includes:

Cooling Maintenance

• Test suction pressure and temperature
• Test discharge pressure and temperature
• Test all safety controls for proper operation
• Test all motor bearings
• Test operation and condition of compressor
• Test crankcase heater operation
• Test thermostat operation

• Inspect blower motor, lubricating as needed
• Inspect condenser fan motor, lubricating as needed
• Inspect and tighten all wiring connections
• Inspect evaporator coil
• Inspect all capacitors for bulges, rust, and leaks
• Inspect disconnect box at outdoor unit
• Inspect and clean condensate drain
• Inspect and clean condensate pumps
• Inspect condenser coil
• Inspect and clean blower wheel, if applicable
• Check temperature difference between return and supply air

• Check blower motor belt if applicable, adjusting as needed
• Check blower speed, adjusting as needed
• Check voltage and amperage of all motors

Heating Maintenance Checklist

• Test carbon monoxide levels of furnace
• Test thermostat operation
• Test ignition system
• Test safety and operating controls, adjusting as necessary
• Test wiring connections, tightening as necessary
• Test temperature rise between return and supply air
• Test blower motor, lubricating as needed
• Test zone valves*
• Test expansion tanks*
• Test Aquastat and/or relay*
• Test water regulator

• Inspect gas valve
• Inspect motors, pumps, bearings, and fans; lubricate moving parts as needed
• Inspect flue pipe and heat exchanger

• Clean burners, adjusting as necessary
• Clean flue pipe
• Clean drainage system
• Clean pilot assembly
• Clean standard flyer
• Clean combustion chamber

• Replace standard 1″ filter**

* – Boilers Only
** – Furnaces Only

Note: Maintenance inspections may be purchased separately from service agreements.