Service Plans
HVAC Service Plans and Maintenance Agreements
A Full Service Agreement is the best option to extend the life of your system while eliminating the possibility of untimely expensive repair bills.
Creative Comfort’s Full Service Agreement means 4 things:
- Full parts and labor coverage, and no service charge to come out.
- Emergency service support, which allows customers to call at any time, any day of the year. Our technicians will respond quickly, you’ll never be charged for overtime, and we guarantee to out within 24 hours of the initial call.
- Top priority over customers without a Service Plan.
- 21 Point Preventive maintenance inspections that keep your equipment operating safely and efficiently every season.
We also offer a Maintenance Agreement which will keep your investment operating safely and efficiently every season and also includes a few perks.
- 15% Discount on repairs (parts and labor) & diagnostic fee waived (regularly $89).
- Emergency service support, which allows customers to call at any time, any day of the year. Our technicians will respond quickly, you’ll never be charged for overtime, and we guarantee to out within 24 hours of the initial call.
- Top priority over customers without a Service Plan.
- 21 Point Preventative maintenance inspections that keep your equipment operating safely and efficiently every season.
The Preventive maintenance inspection is required to maintain the manufacturer’s original warranty. The inspection includes:
Cooling Maintenance
- Test suction pressure and temperature
- Test discharge pressure and temperature
- Test all safety controls for proper operation
- Test all motor bearings
- Test operation and condition of compressor
- Test crankcase heater operation
- Test thermostat operation
- Inspect blower motor, lubricating as needed
- Inspect condenser fan motor, lubricating as needed
- Inspect and tighten all wiring connections
- Inspect evaporator coil
- Inspect all capacitors for bulges, rust, and leaks
- Inspect disconnect box at outdoor unit
- Inspect and clean condensate drain
- Inspect and clean condensate pumps
- Inspect condenser coil
- Inspect and clean blower wheel, if applicable
- Check temperature difference between return and supply air
- Check blower motor belt if applicable, adjusting as needed
- Check blower speed, adjusting as needed
- Check voltage and amperage of all motors
- Replace standard 1″ filter
Heating Maintenance Checklist
- Test carbon monoxide levels of furnace
- Test thermostat operation
- Test ignition system
- Test safety and operating controls, adjusting as necessary
- Test wiring connections, tightening as necessary
- Test temperature rise between return and supply air
- Test blower motor, lubricating as needed
- Test zone valves*
- Test expansion tanks*
- Test Aquastat and/or relay*
- Test water regulator
- Inspect gas valve
- Inspect motors, pumps, bearings, and fans; lubricate moving parts as needed
- Inspect flue pipe and heat exchanger
- Clean burners, adjusting as necessary
- Clean flue pipe
- Clean drainage system
- Clean pilot assembly
- Clean standard flyer
- Clean combustion chamber
- Replace standard 1″ filter**
* – Boilers Only
** – Furnaces Only
Note: Maintenance inspections may be purchased separately from service agreements.